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Severity Labs vs HackerOne managed triage
Two ways to handle bug bounty triage that solve different problems. Independent third-party validation that works with any program, or platform-bundled triage that comes with HackerOne's managed tier — here's how to tell which fits.
At a glance
How they differ, feature by feature.
Independence
- Severity Labs
- Independent third party
- HackerOne managed triage
- HackerOne employee or contractor
Works on
- Severity Labs
- Any program (public, private, self-hosted, or platform-hosted)
- HackerOne managed triage
- HackerOne-hosted programs only
Hunter pool
- Severity Labs
- Bring your own
- HackerOne managed triage
- Inherited from HackerOne
Severity validation
- Severity Labs
- Independent CVSS 3.1 + business-context severity
- HackerOne managed triage
- Platform-internal
Tracker integration
- Severity Labs
- Jira, Linear, GitHub, ServiceNow, custom
- HackerOne managed triage
- HackerOne-native + supported integrations
Pricing model
- Severity Labs
- Monthly retainer, no per-bug fees
- HackerOne managed triage
- Bundled with managed plan
Best for
- Severity Labs
- Programs that need independent validation regardless of platform
- HackerOne managed triage
- Teams already on HackerOne managed who want triage bundled
Feature | Severity Labs Independent | HackerOne Managed triage |
|---|---|---|
| Independence | Independent third party | HackerOne employee or contractor |
| Works on | Any program (public, private, self-hosted, or platform-hosted) | HackerOne-hosted programs only |
| Hunter pool | Bring your own | Inherited from HackerOne |
| Severity validation | Independent CVSS 3.1 + business-context severity | Platform-internal |
| Tracker integration | Jira, Linear, GitHub, ServiceNow, custom | HackerOne-native + supported integrations |
| Pricing model | Monthly retainer, no per-bug fees | Bundled with managed plan |
| Best for | Programs that need independent validation regardless of platform | Teams already on HackerOne managed who want triage bundled |
HackerOne managed
When HackerOne managed triage is the right call
Real strengths, not strawmanned.
- You're already on a HackerOne managed plan and want triage included in the price you're paying.
- You need a public program with HackerOne's hunter pool baked in, and triage capacity that scales with platform usage.
- Your security team prefers a single vendor for both intake and triage, with platform-mediated dispute resolution.
- You don't have meaningful inbound outside HackerOne, so an independent validation layer would add little.
Severity Labs
When independent triage is the right call
Where Severity Labs structurally differs.
- Your program spans multiple intakes (HackerOne plus YesWeHack plus a self-hosted security@ inbox) and you want one consistent triage layer across all of them.
- Compliance prefers severity calls validated by an independent third party rather than the platform that benefits from the program.
- You want a second pair of eyes on highs and criticals before they reach your engineering tracker.
- You're on HackerOne self-serve (no managed triage included) and need triage capacity without upgrading the plan.
Both, together
How they work together
Plenty of programs use both. HackerOne handles intake, deduplication, and a first-pass triage. Severity Labs adds independent validation on highs and criticals before those reports land in your tracker, plus business-context severity that the platform doesn't generate. Engineers see one ticket per finding with both perspectives recorded.
FAQ
Questions we get on intro calls about HackerOne.
Does Severity Labs work with programs hosted on HackerOne?
Yes. HackerOne is just where reports originate. Our work is the validation, scoring, and dev-ready handoff that happens after.
Do I have to leave HackerOne to use Severity Labs?
No. We work alongside platform-managed programs, typically as an independent validation layer on highs and criticals before they reach your engineering tracker.
Is this a replacement for HackerOne's managed triage?
Not by default. Some clients use Severity Labs instead of upgrading to HackerOne managed (when they're on self-serve and don't want the upgrade), but most use both.
How is pricing different?
We charge a monthly retainer based on report volume and SLA. No per-bug fees, no platform fees. HackerOne managed triage is bundled with your platform plan.
Can you push validated findings into our tracker from a HackerOne program?
Yes. We import findings, validate, score, and hand off to Jira, Linear, GitHub, or ServiceNow. The HackerOne record stays intact.
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